Jonathan Haas

Technical Writer - Instructional Designer

United States

I started my writing career developing learning curricula and technical documentation as a public school teacher, teaching high school mathematics and computer science courses. During this time, I found that I had a knack for writing documentation to explain complex processes to end users and creating engaging training material for students and their parents.

In the fall of 2016, I started working as a freelance technical writer and instructional designer to supplement my teaching income. During this time, I took as many writing courses as possible to learn all of the tricks of the technical writing trade while continuing my working writing curriculum.

After completing successful writing projects, I was encouraged to pursue writing full-time and founded Haas Technical Writing. Since its inception in 2018, I have worked with numerous edTech and technology companies to create customer-facing technical documentation and training/onboarding content.

What clients have said about my work:

"Very dedicated to his craft and goes 2000% to ensure that the quality of the work is beyond expected levels." - Peter Lewis, CEO of Worldcast Live

"Jonathan did an excellent job supporting instruction design work. His attention to detail was outstanding, and he ensured all deadlines were timely. He demonstrated a great understanding of the subject matter and was willing to learn more about it. Overall, Jonathan was a pleasure to work with, and I look forward to having him on future projects!" - Mumsha Mannambeth, Owner of KodeKloud

"Hired Jonathan to help me tackle an open ended JIRA project presentation and went above and beyond. He broke down a variety of JIRA concepts and capabilities in a very efficient and easy to follow manner. He works very quickly and optimized the time spent on the contract and saved me money. He has even offered to connect me with people and help me network as I begin my career. 10/10 would recommend to anyone." -Quin Stanton, General Atomic Aeronautical

Contact [email protected] or 219.306.1419 if you'd like to explore a partnership with Haas Technical Writing.

Portfolio
CABSY
05/29/2023
Efficiency Studies: Working Together to Push PoE Technology Further

Total word count: 1123 The use of LED (light-emitting diode) technology reduces the power necessary for lighting. Various studies have explored the efficiency of PoE LED connected lighting systems, and how the energy use compares to either AC-based LED lighting or AC-based fluorescent lighting. After extensive testing of our nLUMINAIRE products, we have found that [...]

CABSY
05/22/2023
Bullseye: nLUMINAIRE Hits the Target

nLUMINAIRE provides a cutting-edge PoE Connected Lighting System solution that not only reduces costs and energy use but also provides increased safety and security. Our economical and efficient lighting solution utilizes ethernet cable to transmit DC power and data. The valuable data collected from sensors and controllers can further improve system performance and anticipate users' [...]

NYSHEX Developer Portal
Developer Portal

Working with a team of developers from the NYSHEX team, we created a developer portal where customers can easily access their API documentation. Please note that documentation here is limited as API docs are password protected for client use only.

Internal Docs
04/14/2023
Standard Operating Procedure: Creating an Invoice

This document is a sample of work taken from a series of standard operating procedures I created for a small, local plumbing company. AI was used to create the initial document that was then tailored to meet the company's individual needs.

Gatling
11/22/2022
The Top Ten Best Practices for Effective Continuous Delivery

Continuous Delivery extends the concept of Continuous Integration, and together they can vastly improve the speed, productivity, accuracy, and quality of the software development process. While continuous integration (CI) refers to the build and test processes, continuous delivery (CD) refers to the release and deployment of the product.

Imagine Learning Help Center
03/20/2023
Reviewing student results from the Reading Level Assessment (RLA) in Imagine Language & Literacy

To craft this article, I relied on Zendesk as my primary tool for managing and organizing my research and notes. With Zendesk's user-friendly interface and robust features, I effortlessly categorized and prioritized my findings, facilitating a seamless and fruitful research process. This allowed me to efficiently piece together the information I needed to create a well-informed and coherent article. By harnessing the full potential of Zendesk, I produced a highly informative and captivating...

Gatling - Blog
02/02/2023
Common Causes and How to Avoid Performance Bottlenecks

Are you experiencing downtime? Is your application taking too long to load, or maybe acting up, but you're not sure why? Unfortunately, these problems might drive end-users straight to your competitors' more-easily-accessible applications. We can help!

Subject Learning
Curriculum Sample

This is a sample of the curriculum that has been designed to help students learn and grow in their academic pursuits. It is meant to provide a structured and comprehensive approach to education that is tailored to meet the needs of each individual learner. The curriculum includes a range of subjects and topics, covering everything from math and science to literature and history. It is designed to be engaging, challenging, and relevant to the real world, and it is structured in a way that...