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AI promises to give CPG companies an edge by unlocking data for business intelligence, improving order management, and enhancing the customer experience.
CPG organizations can drive profitable growth even during economic uncertainty with generative AI.
A healthy organization is one that is constantly learning. And to maintain that health and growth, businesses must invest in helping people expand their skills and expertise. The pandemic made digital transformation an even greater necessity to strengthen business resilience against uncertainty, which ramped up the demand for new skills and roles.
Discover the transformative power of gen AI in the consumer packaged goods industry. Better insights and experiences on the way.
When it comes to business, bigger isn't always better. There are some advantages to being classified as a small business. For example, you can get access to government contracts set aside only for small businesses. But which businesses qualify as small?
During the 2008 financial crisis, we saw job loss, home foreclosures, and many businesses forced to close. However, there was a lot of innovation that came out of that time too, as new businesses like Groupon, WhatsApp, and Slack were all started. The current crisis is different in many ways, but there are similarities.
Small businesses are the backbone of America. Although many agree with this sentiment, few are as dedicated to supporting up-and-coming enterprises than the American Small Business Development Centers (SBDC), a nationwide organization created to support American small businesses through training, counseling, and other resources at free or affordable costs with nearly 1,000 locations across the country.
Many small businesses have come out of economic downturns. For aspiring entrepreneurs, there may be similar opportunities now, even amid the current pandemic and financial downturn. Find out why now may be the right time to start a side hustle.
Analysts can barely keep up with the skyward trajectory of online retail sales. The evidence is in the numbers. In 2020, more than 2 billion people worldwide bought goods and services online, spending $4.2 trillion. While the recent global pandemic has ignited the explosion in e-commerce, consumers have developed a fervent, enduring taste for online shopping.
Let Genpact transform your customer experiences, back-office processes, and improve asset management and merchandising for your retail business.
Going back to the office requires employers to keep their fingers on the pulse of health and wellness and prioritize ways to prevent COVID-19 outbreaks.
Digital transformation isn't just for Fortune 500 companies. Social enterprises tackling some of the world's most fundamental challenges can struggle to live up to their potential without the right technology, resources, and skills. At Genpact, our Better World Initiative lends our digital capabilities and process skills to the social sector at no cost, helping organizations reach more people and accelerate their impact on the planet.
To share the Hiscox story with our audience, we update our website, social media, and ads with a new look and feel every few years. This year, we kicked off 2021 with a new brand advertising campaign called Dreams, which celebrates the courageous moment when an entrepreneur takes a life-long dream and turns it into a full-time business.
We accelerate process automation, supercharge artificial intelligence and analytics, and redesign customer experiences so businesses can thrive.
Research Reports
Genpact's 2021 Sustainability Report details our progress toward driving impact for businesses, people, the environment, and communities.
Genpact's 2022 sustainability report details our ESG journey to make a safer, cleaner, and more equitable world. Click to read more.
To thrive, CPG and retail leaders must adopt digitalization and take a balanced approach to people, processes, sustainability initiatives, and technology.
Case Studies
Learn how Genpact's data-driven compliance screening helps Zalando raise ethical standards across its supply chain.
Mondelēz International has partnered with Genpact for over eight years to completely transform its finance function. Read the story of our collaboration.
Challenge On the racetrack, Envision Racing competes to be the most successful team in the FIA Formula E World Championship. Off the track, Envision Racing is committed to the Race Against Climate Change, accelerating the transition to clean, secure, and affordable renewable energy. Thousands of fans have already pledged in solidarity to reduce their carbon footprint.
Access is core to a new partnership we have with Positive Planet, an organization that promotes inclusive, sustainable economic growth and employment around the world. The collaboration between our two organizations is providing minority entrepreneurs with access to the training, skill-building, and network to help talented entrepreneurs amplify their impact.
Blogs
Strengthening data and analytics ties between retailers and consumer packaged goods companies will result in unbeatable success for retail media networks.
At a time when many of us are asking, "When will this be over?" it is comforting and encouraging to see how others are navigating this period from a professional and personal standpoint. Hiscox recently reached out to three of our customers to find out how they are adapting, what business as usual looks like right now, and even how their personal lives have been impacted.
Black-owned businesses have a long and rich history in the United States. But today minority-owned businesses have a harder time getting access to capital and therefore have higher rates of failure compared to white-owned businesses. To put things in perspective, Black-owned businesses have been twice as likely to shut down because of the pandemic compared to small businesses overall.
Like many businesses right now, Claire had to pivot her business model if she was going to continue to offer value to customers. Find out exactly how this yoga studio owner is taking care of her clients and employees against the odds.
The workforce is changing dramatically with more people working and starting businesses from home. Working from home is attractive to many people because it can lead to more work-life balance. If you want to start a business from the comfort of your own home, we have the tools and tips you need to make that a reality.
The Hiscox Latino Employee Network (HLEN) recently hosted a live Zoom interview with up-and-coming artist, Leandro Comrie. The event was held to celebrate the last day of Hispanic Heritage Month (October 15th) and to hear the unique story of this Venezuelan painter. Leandro was born in Brooklyn, NY but grew up in Caracas, Venezuela.
Para leer este blog en Español, haga click aquí. To celebrate National Hispanic Heritage Month (September 15 - October 15), we're shining a light on the Hiscox Latino Employee Network (HLEN) and the work they do at Hiscox and in local communities. However, we're not stopping there.
Video Scripts
Watch this video to learn how we partnered with Mondelēz International to combine machine learning, AI, and automation to reimagine the company's finance function. Through the power of tech, we reduced workloads for the finance team, freeing them up to tackle more valuable tasks, improving the company's ability to be more efficient, accurate, and compliant.
When Asahi Beverages was looking for a partner for its business services center, it wanted a company that could not only deliver quality work but also demonstrate it had the courage and curiosity to improve the experience for its consumers, customers, and partners. And it found that partner in Genpact.
The consumer goods industry is evolving. Consumers are more informed and selective about the goods they buy. They want brands to share their values as well as deliver exceptional user experiences. Genpact enables consumer goods organizations to reshape their operations around the consumer and focus on growth, innovation, and building brand preference.