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Tom Seymour

Freelance Journalist

Location icon United Kingdom

Freelance journalist specialising in automotive, business and technology.

Automotive Management (AM)
GDPR: The impact on car dealers two years on

Nearly two years on from the introduction of general data protection regulation (GDPR) there's still confusion for car dealers over how they keep in contact and maintain customer databases. This confusion has meant that in some of the most extreme cases dealers had wiped out 85% of their customer databases by pursuing current customers to see if they wanted to opt out of communications.

Automotive Management (AM)
Motor retail 2020: Products to watch

The most influential looming new products that automotive retailers will be selling or using during 2020.

Automotive Management (AM)
What are the barriers to more diversity in motor retail?

The automotive retail sector is making progress on tackling the barriers to boost diversity and inclusion (D&I), but more needs to be done to highlight the good being done by those in the industry moving in the right direction.

Fleet News
Concern as deaths in police pursuits reach 10-year high

Bluelight driver training is under the spotlight after fatalities during police pursuits reached a 10-year high, according to the latest statistics from the Independent Office for Police Conduct (IOPC).

When 'banter' in the workplace goes too far

The dismissal of two volunteers by the RNLI over a sexually explicit mug which they defended as a "light hearted joke between the crew" has highlighted the need for businesses to have clear policies about 'banter'.

Transparent pricing: will clarity cost car dealers?

Car buyers now come to showrooms armed with reams of information gleaned from online research, including on pricing and part-exchange values, but are they any closer to being sure that a price is fair?

Automotive Management
Tesla: no room for UK dealers (or aftersales profits)

Almost a year on from opening its first UK retail location, Tesla has transformed from a company looking after a handful of Roadster models to one which is starting to build some scale. However, franchised dealers have not been invited to the party, and aftersales will not be a crucial profit centre.

Automotive Management
Analysis: Should you hold out for a return with Alfa Romeo?

Dealers can't do much without product and growing a brand in the UK is challenging even with a clockwork replacement cycle. Look at the half-year point for 2012, the manufacturer brands most lacking new models are struggling to keep their heads up - Renault down 46.83%, Mitsubishi down 41.93% and Alfa Romeo down 35.9%.

Face to face: HR Owen

Walking past supermodels on the way to a dealer interview is not a regular occurrence on AM. The fact Kate Moss was out shopping 50 paces from HR Owen's Jack Barclay showroom highlights how different this group is from any other in the UK.

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