Sky Vong

Technical Professional

United States

I am a motivated professional with 7+ years of technical experience who is well versed in the documentation of software and systems for products, procedures, and end-user training material. My work has been used for internal teams ranging from tier 1 support to management roles.

Here are some samples of my non-proprietary work.

Portfolio
ExactHosting
09/09/2021
DNS management

The Domain Name System (DNS) is how you tell a domain to direct to a specific web host. DNS translates domain names to IP addresses so web browsers can load a site. A host record is comprised of three parts, telling which host to direct to a domain.

ExactHosting
08/25/2019
Modify your hosts file

Modifying your hosts file enables you to override the domain name system (DNS) for a domain on a specific machine. DNS management is useful when you want to test your site without the test link prior to going live with SSL, verify that an alias site works prior to DNS changes, and for other DNS-related reasons.

ExactHosting
05/04/2022
WordPress hosting management

WordPress hosting is our self-service that includes access to WordPress manager within your Exact Hosting account. You can create your installation, customize it, and access admin controls. WordPress installation will automatically take place after the order has been processed and approved. Note: This may take up to five minutes to be visible in your account.

ExactHosting
10/08/2021
WordPress resource master list

WordPress (WP) is one of the most well-known software tools for building a website. This resource list will help you navigate through basic WordPress functions. With cPanel Softaculous installer, the process to install WordPress is even more straightforward. A one-button import option is available if you already have WordPress installation files in your file manager and the public_html directory.

ExactHosting
01/31/2022
Two-Factor Authentication for cPanel

Two-Factor Authentication (2FA) adds an extra layer of security to your account. 2FA can be enabled or disabled at any time within your cPanel account. External apps like Google authenticator or ...

ExactHosting
01/31/2022
Two-factor authentication support guide

Two-Factor Authentication (2FA) adds an extra layer of security to your account. Our 2FA service can be enabled or disabled at any time within your account. External apps like Google authenticator or Duo syncs the code on your device and will be required to log into your account.

ExactHosting
10/06/2021
Updating WordPress themes

WordPress and Softaculous make it easy for you to update themes and change themes anytime you want. Updating themes is an easy way to ensure site security is up to date and make sure features are ...

ExactHosting
05/04/2022
Installing WordPress plugins and themes

Our WordPress Hosting has a self-service option that includes access to WordPress Manager. Through WordPress Manager plugins and themes can be installed through your Exact Hosting account. Within your Exact Hosting account we provide tools that can manage your plugins or themes directly from your account. Log in tothe client area.

ExactHosting
05/04/2022
Enhanced email account management

The enhanced email service also known as hosted email can be managed from your Exact Hosting account. You can add additional users, remove users, and change passwords. Adding an account Removing ...

ExactHosting
01/31/2022
Configuring and installing an SSL for cPanel

A secure socket layer (SSL) is an encryption-based Internet security protocol. Purchasing an SSL certificate is one of the best ways to protect your website. Exact Hosting offers single domain coverage and multi-domain coverage SSLs. There are several different types of SSL certificates.