Harland Clarke
Business results don’t happen by ticking the box on content deliverables: email, landing page, white paper, etc. In fact, focusing on such tactics alone is detrimental. Business results, such as customer acquisition and brand equity, can only ensue from content that delivers the right message to the right audience in ways that are engaging, valuable, and actionable.
I am dedicated to creating such content — and building a content operation that does so at scale — by inspiring like-minded professionals who believe, as I believe, that bad content is insulting and all-too-common, and that great content is a differentiator that can change a brand, its audience, and the world.
Harland Clarke
Harland Clarke helps clients embrace changing consumer expectations by raising the bar in customer engagement.
From articles and blogs to videos and white papers, much of what my award-winning team and I create lives here.
Video series showcasing Harland Clarke's value propositions and best-in-class solutions across multiple industries.
THOUGHT LEADERSHIP
Award-winning e-book detailing how financial institutions can reach millennials, engage them in meaningful ways, and retain them as customers.
Annual trends report identifying opportunities and challenges for financial institutions.
Current trends across the lending environment and the impact of recent tax reform on borrowers.
Ghost-written article on why targeting is the key to finding the right account holders for banks and credit unions.
Research report on why a new approach is needed for putting the right product in front of the right prospect at the right time.
Annual survey of financial services marketers that benchmarks industry successes, challenges and opportunities.
Content for Lead Generation
Banner ads placed on third-party websites with objective of driving clicks to landing page.
Premium content that drives clicks and form completions to create marketing leads that can be nurtured, scored and qualified.
Premium content that drives clicks and form completions to create marketing leads that can be nurtured, scored and qualified.
CONTENT FOR THE BUYER'S JOURNEY
Baby Boomers are still the foundation of bank and credit union growth, driving more financial activity and the greatest amount of revenues of any generation in history.
Our unique multi-product loan acquisition solution, LoanEngine™, can drive loan volume and increase ROI from every product category.
With Harland Clarke's LoanEngine™, the credit union grew its loan balances by $9.4M and experienced 743 percent ROMI - in just 12 weeks.
Outsourcing can be valuable when financial institutions need extra staffing and expertise; for example, with online and mobile banking conversions.
For financial institutions going through online banking conversions or other change events, Burst from Harland Clarke Contact Center Solutions is the best way to add short-term, scalable capacity.
Harland Clarke Contact Center Solutions helped Kern Schools FCU convert 60,000 members to its new online banking platform.
Blogs & Vlogs
Keeping financial institutions up to date on household and deposit acquisition strategies, digital and technology trends, and generational marketing.
Well over 50 percent of consumers under age 54 consider mobile deposit to be a “must have” or “nice to have” feature.
Finny Award-winning video blog series that delivers tips, best practices and real-world scenarios in the governance, risk and compliance (GRC) space.
Authored by Stephanie Schwenn Sebring, this blog post originally appeared as an article on CUES.org.
Straight talk on what banks and credit unions need to do to engage millennials.
What happens when tech turns from enabler to threat? Banks and credit unions may find out.
SOCIAL MEDIA
Corporate storyteller looking to expand the conversation. Husband, father, cyclist, traveler, writer, painter, global citizen.
Marketing leader adept at aligning content initiatives with business strategy. Dedicated to creating exceptional content that impacts the bottom line.
Business objectives (not technology) should drive content strategy. Deliver content that's engaging, valuable and actionable -- nothing less and nothing more.