Michelle Parayil

I've been in love with words and technology for most of my life and have, fortunately, been able to put both to use since 2014.

I'm currently a Conversational Experience Design Consultant. I specialise in helping enterprises establish and scale their Conversation AI Product strategy for maximum business impact.

My last role was as Conversation Design Manager at Haptik, responsible for leading the team that designs Haptik's enterprise virtual assistants. As a founding member of the Conversation Design team at Haptik, I've held the mantles of copywriter, marketer and even project manager for a short while!

I've been freelancing since 2014 and samples of my work in writing and design can be seen below. To preserve client anonymity, I have not posted samples of resumes(over 5 clients) and social media posts.

When I'm not working, I enjoy helping out grammatically-challenged souls, bookworming, finding funny things on the Internet and cake.