Marcy Fletchall

Marcy is an experienced senior and executive career coach and prolific resume writer. Her reputation as a subject matter expert in executive, career coaching, and outplacement services is well-known. She understands the job search, career pivot, and career transition processes, offering expert advice to support client success. Marcy is a trusted advisor for leadership development and performance.

Her industry experience covers information technology, oil and gas, pharma, healthcare, insurance, banking, consumer products, education, manufacturing, telecommunications, advertising, nonprofits, and government. She holds an MBA as well as various certifications.

Skills:
Career Development/Job Search-----------------------Excellent coach/consultant
Transformational ATS Compliant Resume Writer-------Communication in all forms
Career Search, Pivots & Transitions--------------------Empathetic/Active Listener
Collaborator/Relationship Builder----------------------Engagement Strategist
Client-Focused/Client Engagement---------------------Inspires trust/confidence Problem Solver/Logical Thinker-------------------------Outplacement Operations
Detailed Oriented/Organized----------------------------Significant HR Knowledge Resilient/Adaptive/Flexible/Agile------------------------Data-Driven/Analyst
Leader/Strategist---------------------------------------Business Acumen

AREAS OF EXPERTISE
• Assisted clients in Identifying their Career Goals:
Guided clients in exploring their career interests, establishing career goals,
exploring their strengths, and developing action plans to achieve success.
Collaborated with clients to define clear achievable career goals, aligning them
with personal strengths and aspirations. Facilitated workshop through the goal
setting, resume writing, and job search process. Developed customized action
plans, helping clients make informed decisions and progress toward their desired
careers.

• Conducted virtual coaching sessions:
Successfully conducted over 196 virtual coaching sessions, catering to diverse
clients at different career stages. Utilized virtual communication platforms to
provide interactive, engaging, and informative coaching experiences. Achieved a
99% client satisfaction rate through virtual coaching, fostering strong client
relationships.

• Extensive Experience in Career Development:
Significant experience in career development and coaching, working with a
diverse range of individuals, successfully assisting in their career journeys, from
students and entry-level professionals to mid-career changers and senior
executives, understanding the nuances of each group.

• Strong Educational Background:
MBA with an emphasis in Human Resources; strong coaching and mentoring
skills; learned from the most respected industry leaders, understanding the
complexities of career development.

• Expertise in Assessments and Analysis: Proficient in conducting assessments and
introducing exercises to evaluate clients' skills, interests, and values, and
applying this information to provide tailored career strategies aided clients in
gaining valuable insights into their skills and preferences that align with their
goals and aspirations. Offered actionable feedback and personalized advice to
help clients enhance their self-awareness and make informed career decisions.
Enhanced client self-confidence and decision-making, resulting in a 40% increase
in successful career transitions.

• Exceptional Communication Skills:
Successfully communicate effectively, setting clear expectations with clients to
build strong rapport, trust, and respect; make every effort to understand the
client needs and guide them through career exploration and job search.

• Results-Oriented Approach:
Focus on achieving measurable outcomes for clients, such as increased job
satisfaction, successful career transitions, and effective career pivots through
improved job search techniques.

• Knowledge of Industry Trends:
Commitment to staying up-to-date with the latest industry trends, job markets,
and hiring practices to provide relevant and current advice to clients. Actively
engaged in ongoing professional development, continuously updating knowledge
of industry trends and emerging best practices. Regularly take online courses to
implement new coaching techniques, strategies, and resume writing. Shared
insights and taught clients, ensuring they benefited from the latest industry
knowledge and techniques.

• Networking and Relationship Building:
Help clients build and expand their professional networks by encouraging them to
foster meaningful industry relationships, enhancing their career prospects.

• Personalized Career Planning:
Tailored coaching sessions to suit individual needs, recognizing that each client
has unique strengths, challenges, and goals.

• Empowerment and Motivation:
Ability to inspire and empower clients to actively take charge of their careers
using a motivational approach to overcoming obstacles and encouraging proactive
career development.

• Continuous Professional Development:
Avid learner who watches podcasts or webinars, speaks with colleagues to
understand trends and industry advancements, keeping up-to-date with skills and
knowledge in the field.

• Passion for Helping Others:
Enthusiastic and dedicated to helping individuals find meaningful and fulfilling
careers. Demonstrate a genuine desire to positively impact people's
lives; receive consistent accolades.

• Maintain accurate client records:
Meticulously documented client progress, keeping detailed records of
assessments, coaching sessions, and action plans. Ensured client confidentiality
and privacy, maintaining accurate and secure client files. Streamlined record-
keeping processes, improving organizational efficiency and data security.

Contact Marcy at: [email protected]