Kateschneider 300dpi

Kate Schneider

Senior Technical Writer

Location icon United States

Senior technical writer with 13 years of experience documenting software in various industries, including elearning, healthcare, finance, insurance, channel, aerospace, and software. I have experience developing various types of documentation, including online Help and PDF manuals, context-sensitive Help, documentation plans, installation guides, knowledge bases, proposals, user stories, and video tutorials. I am a MadCap Flare expert, and am skilled at single-sourcing documents to achieve maximum content reusability.

MadCap Flare Help
MadCap Flare Source Control Guide: Git

In 2015, MadCap Software updated its source control capabilities to allow Subversion and Git in addition to Microsoft TFS, Microsoft VSS, and Perforce. When this change happened, I was put in charge of reviewing and rewriting the source control documentation to include these new source control providers. Part of this task included splitting out the existing documentation so each provider would have its own manual. The Git manual required the most research and the biggest changes. This version...

MadCap Flare Help
MadCap Flare New User Tutorial

This new user tutorial was developed as my Capstone project for my Masters program at Northeastern University in 2015. It was updated for the Flare 12 release in early 2016 (which is why you will see some placeholder images in this document; it was built in Flare 11.1 with the intent of being added to a future version) and added to the MadCap Flare software as a full tutorial to help new users learn how to use the software.

Webinfinity Help
Webinfinity Publisher Guide (Selection)

This is a brief selection from the Webinfinity Publisher Guide (2 topics). The full guide was approximately 200 pages and included informaiton about how to create and publish content in the Webinfinity portal.


Southern Communicator October 2016

"Your Secret Weapon: The Documentation Bible." Published in Southern Communicator, The Australian and New Zealand Journal of Technical Communication.

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