Jennifer Bergus-Sesay

MinuteClinic Scheduling and Precheck-in flow

Scheduling a COVID-19 antibody test

CVS MinuteClinic - Home Page Redesign

Health Literacy at MinuteClinic

SoundWear Companion: Onboarding

Awarded "Excellence" by the Society For Technical Communication

Noise Cancelling Headphones 700 Onboarding and Product Tour

CVS MinuteClinic - Error Message

Bose Frames

SoundLink Micro

QuietComfort 35 II

SoundLink Revolve

SoundLink Revolve+

SoundWear Companion Speaker

Pixelitor Help

Pixelitor Madcap Flare File (Converted to PDF for easy viewing)

Bose Style Guidelines

Bose AR guidelines

Paper Prototypes

Paper prototypes for Jack's Abby mobile application

Sample Wireframe App Flow

Sample Jack's Abby Prototype

Sample User Flow (Advanced)

Jack's Abby Mobile Application - Final Report

Final Report

Bose Frames Quick Start Guide

First-time setup for users of the Bose Frames

Bose Frames Owner's Manual

Bose Noise Cancelling Headphones 700

Online Owner's Manual

SoundWear Companion Owner's Manual

Task Based Usability Analysis

A usability analysis for a task-based user research test

Heuristic Web Site Evaluation Sample

Target.com: Accessibility Analysis

Heuristic Evaluation of Target.com

Card Sort Usability Analysis

A usability analysis using the open card sort method on Jack's Abby mobile application

Sample Documentation Plan

Project Proposal

Pencil 2D: Import a background image

Pencil 2D: WhitePaper

Pencil 2D: Quick Reference Card

Pixelitor Help