Crystal K. Parsley

I write high level documentation for organizations in the financial, tech, medical, consumer goods and non profit fields.

As a Certified Technical Writer, I have a deep passion for transforming intricate technical information into clear and concise documentation.

Some of the companies I have worked for are in the following industries:
Transportation
Hospitality
Entertainment
Work/after life benefits administration
Technology
Insurance

My educational journey includes a Bachelor's degree in Marketing from South Carolina State University and a Master of Professional Studies degree in Corporate Communication. This provides me with a solid foundation in the technical subjects I write about and how best to engage from the consumer perspective.

Over the course of more than a decade in the field, I've gained extensive experience write writing reports, case studies, talking points, technical procedure manuals, speeches, RFPs, information architecture, case studies, web content, SOWs, troubleshooting guides, and contracts.

I have experience interviewing subject matter experts (SMEs) and I take pride in my ability to adapt my writing to suit diverse audiences, whether they are end-users, investors, or government agencies.

Some of my key strengths include:

Clarity and Precision: I have a knack for distilling intricate technical details into accessible and easy-to-understand language, ensuring that users can effectively utilize the products or systems I document.

Adaptability: My experience covers various industries and technologies, enabling me to quickly adapt to new subject matter and produce high-quality documentation in diverse contexts.

Collaborative Skills: I excel in working closely with cross-functional teams, extracting essential information from subject matter experts, and effectively managing documentation projects from start to finish.

Meticulous Research: I approach each project with a commitment to thorough research, ensuring accuracy and completeness in my documentation.

User-Centered Approach: I prioritize the needs and perspectives of end-users, crafting documentation that empowers them to navigate complex technical environments confidently.

I strive to improve user experiences but also contribute to the success and efficiency of the organizations I serve. My dedication to excellence and passion for making products accessible through clear and concise documentation make me a valuable asset to any organization seeking to enhance their technical communication efforts.

Contact:
Crystal Parsley
[email protected]