Chris Hayes

Copywriter & Content Writer

United Kingdom

I work with businesses to make a difference to their external and internal communications.

I tell their stories, strengthen their brands, increase engagement with their employees and help them win new customers.

For over 25 years I've worked on copywriting, internal communications and online marketing projects across a broad range of industries and sectors, from the world's largest logistics and real estate businesses to a FTSE 100 global mining company, UK government departments, and a multi-national energy consortium.

Portfolio

Corporate Reports

Client | Anglo American
Our World Strategy Special | Building a Future Together

This special edition of Anglo American's in-house magazine, produced in collaboration with an internal communications agency, set out the global mining company's new strategy: its essential elements, how they fit together, and what kind of business they would enable Anglo American to become.

Client | Nord Stream
Working with Respect for the Baltic Sea

The Nord Stream Pipelines - providing Europe with a reliable supply of natural gas - were planned and constructed so as to minimise harm to the sensitive Baltic Sea environment. In this award-winning book, those involved explain how it was achieved.

Client | Land Securities
Sustainability Report | Efficient Use of Natural Resources

Read in its annual Sustainability Report (pp.21-30) the progress that Land Securities is making as it becomes increasingly focused on climate change and carbon, energy, waste, and responsible supply chain management.

Articles & White Papers

Client | Shell
Decarbonising Construction: BUILDING A LOW-CARBON FUTURE

The construction industry is one of the biggest single sectors contributing to global warming. “Decarbonising Construction: BUILDING A LOW-CARBON FUTURE” is the result of Shell's work with Deloitte to shine a light on the challenge of decarbonising construction and offer the industry practical solutions.

Client | DHL
Building a Workforce Fit for 21st Century Logistics

There’s a talent gap in the supply chain industry. That's why DHL is extending its apprenticeship program to recruit a workforce fit for digitalized 21st-century logistics, and developing its next generation of strategically-focused, customer-oriented leaders.

Client | Optima magazine
Variety Performance for Palladium

Fulfilling an essential role in your car, mobile phone and countless other electronic gadgets, a platinum group metal (PGM) called palladium plays a bigger part in your life than you may realise - from luxury jewellery to an ingredient used to preserve the life of fruit and vegetables.

Case Studies

Client | Shell
Annual Report 2025 | Rheinland decarbonises operations and expands hydrogen production

Shell's Energy and Chemicals Park Rheinland is taking a decisive step toward low-carbon products and advanced technologies. This case study (p.63) highlights its evolution from a traditional refinery into a cutting-edge energy and chemicals hub, combining technical innovation, sustainability and operational excellence to meet the demands of a changing world.

Client | DHL
Optimized End-to-End Logistics Solution for Tetra Pak

Read how DHL designed and delivered an integrated end-to-end logistics solution for the management of Tetra Pak's inbound and outbound flows. It's resulted in scalable resources, cost reductions, and information sharing in a culture of continuous improvement and operational excellence.

Infographics

Client | DHL
5 Ways 3PLs Drive Big Data

Thanks to data analytics capabilities, third party logistics providers (3PLs) have access to five distinct sets of data that can be analyzed to provide their customers with competitive advantage.

Client | DHL
Robotics in the Warehouse

In warehouses, picking is the most important part of fulfilling an order. But picking individual items is labor intensive. Three factors are driving companies to seek more intelligent methods that avoid the costs of customer returns.