Serguei Solokhine

Freelance Writer


Hi, I'm Serguei, a freelance writer and digital nomad based out of Canada. With over 5 years of experience in the financial services industry, I am an expert at taking complex concepts and breaking them down into understandable terms. You can find the majority of my work on TechRadar, ITProPortal, and

Check out my website to learn how I can help grow your business through quality blog content with a high organic search rate, or shoot me an email at [email protected] at any time. Hope to hear from you soon!


Skygauge Robotics

B2B Technical Blog Posts
Best VoIP For Call Centers - Providers & Solutions 2022

A VoIP contact center or VoIP call center is a contact center that operates on VoIP technology instead of traditional phone lines. Whether your company has an inbound contact center, outbound contact center, virtual contact center, or any other type of contact center, cutting the cord on your phone line and replacing it with a VoIP solution can bring many benefits to your business.
Best VoIP for Medical Offices, Healthcare & Hospitals 2022

Our pick for the best VoIP provider for medical offices is 8x8. 8x8 offers services channeled through a single app that works consistently on desktop, mobile, and in-browser. It comes with unlimited inbound and outbound calling in 47 countries, call recording and conferencing features.

What is AWS VPN, and how does it work?

(Image credit: Shutterstock) Amazon Web Services (opens in new tab) (AWS) offers Site-to-Site and client VPN services. Client VPN is a form of remote VPN service, while Site-to-Site is a form of cloud VPN. Confused? Read our comparison piece Remote VPN vs cloud VPN for a refresher on these two VPN types.

What is Azure VPN, and how does it work?

(Image credit: Shutterstock) Microsoft's Azure VPN (opens in new tab) offers two kinds of products: Point-to-Site (P2S) and Site-to-Site (S2S). Site-to-Site VPN is a form of cloud VPN, while Point-to-Site is an example of remote VPN. For a refresher on the two product types, you can read our comparison piece,.

Remote VPN vs cloud VPN: What's the difference?

(Image credit: Shutterstock) Remote VPN or cloud VPN - which is the best VPN service (opens in new tab) for your business? Some companies offer one or the other, while others - such as Perimeter 81 - our pick for best business VPN (opens in new tab), offer both.

How to migrate your CRM spreadsheet to CRM software

It's tempting for small businesses just starting out to use spreadsheet software to keep track of customer data. A CRM program provides a better way to do this. In the CRM vs spreadsheet debate, you can improve data security, convenience, and scalability. To learn more, read our article on using a spreadsheet as a replacement for CRM?

Using a spreadsheet as a replacement for CRM? 5 reasons why it's a bad idea

The CRM vs spreadsheet debate surfaces when you think about migrating customer data to a professional CRM program. When should you take that leap? All businesses have to start somewhere, and we don't always have the time or resources to store customer information in a dedicated CRM program from the get-go.

What is Salesforce Trailhead?

(Image credit: Salesforce) What is Salesforce Trailhead? Provides a library of courses on every subject related to Salesforce. Courses are organized into series called Trails, and users can either complete an existing premade trail or build their own custom trail. Rewards graduates with resume-worthy accreditations, which come in two types: superbadges and certificates.

10 best Salesforce plugins: Outlook, Gmail, Chrome, and more

(Image credit: alkwarismi15, Pixabay, Salesforce) With this top 10 line-up, we'll help you choose the best Salesforce plugins for your business, so you can take your Salesforce experience to the next level. After reading, head over to the Salesforce AppExchange (opens in new tab) to find these and other top-performing plugins.

What is Salesforce Service Cloud?

(Image credit: Salesforce) What is Salesforce Service Cloud? Enables your customer service team to resolve cases faster, automate processes, and boost team efficiency with service analytics. Increases the efficiency of customer service teams with automated workflows. Includes built-in tools for asset and order management.
Find the perfect VoIP provider with these 10 steps

Unfortunately, a traditional phone line often falls short in the last two aspects, which is why we recommend VoIP as an alternative. Follow these steps to find a VoIP phone service provider that ticks these essential boxes. With modern infrastructure, we think that voice over internet protocol (VoIP) software is the best phone service option for most small businesses.
Free or Paid Website Builder, which is right for your site?

Whether you are starting a personal blog or launching your online business, choosing the right website builder tool is a crucial first step in the process of web design. After all, this tool will determine what resources you have access to, as well as the features, look, and feel of your website.

Everything you need to know about POS systems | Best POS Online

Point of Sale (POS) systems are the technology that businesses use to process customer transactions. Cash registers, machines that run physical debit and credit cards, and online checkout software for ecommerce stores are all examples of POS systems. All these POS systems have one factor in common-they are a technological aid that facilitates transactions between the buyer and the seller.

Salesforce vs ServiceNow

When it comes to contenders for the best CRM software (opens in new tab) , we compared Salesforce vs ServiceNow to see which comes out on top. In the analysis below, we've compared Salesforce against ServiceNow based on a shared set of metrics to determine an overall winner.

What is IaaS?

Enables users to outsource their digital infrastructure to a dedicated provider Facilitates scaling of digital infrastructure-if demand spikes, users can simply buy more storage. Conversely, if demand decreases they do not have to keep paying to maintain more infrastructure than they need. Eliminates the need for in-house setup of digital infrastructure.

What is CPaaS

(Image credit: buffik, pixabay) Enables developers to integrate real time communication features directly into their programs without having to maintain the necessary infrastructure, thus saving money. Enables developers to implement voice chat, video chat, and VoIP directly into their applications. Ensures that all real time communications channels remain securely encrypted.

What is cloud broker software

Provides an editable, searchable service catalog of all available applications on your cloud, giving your IT team easy access to information about all of these applications. Enables user access to images (backups) of your company servers across multiple cloud providers using a program called a provisioning engine.

B2C Blog Posts

Whats the Difference Between Term and Whole Life Insurance? | Best Life Insurance Companies

Choosing suitable life insurance is an important financial consideration. Here, we look at the two most common categories of life insurance policy: term life insurance and whole life insurance. Term life insurance protects the life insured for a fixed period, paying out a set amount of money-the death benefit-should the life insured pass away during the term.

Want to be a data scientist? Here are 5 fundamental skills to master

(Image credit: Shutterstock / Elle Aon) Data science is a growing field, with thousands of job openings and a shortage of qualified professionals. With a median annual salary of $98,000, it's well worth the effort to learn the core skills and competencies required for this complex role.

5 essential skills to become an Excel guru

(Image credit: Microsoft) Microsoft Excel is one of the most powerful programs in the Microsoft Office suite, able to assist you with accounting, presentations, reporting, marketing, and more. It's also one of the most complex office products to learn.
10 Need-to-Know HVAC Maintenance Tips for Homeowners

Unfortunately, these systems are complicated. Even figuring out what needs to be done to keep on top of any issues can feel like a huge challenge-so we put together this list of HVAC maintenance tips.
Costs of home security systems for every budget | Top10

The lack of upfront pricing information and the vast range of security system features can make budgeting feel overwhelming. It doesn't help that the prices most companies advertise upfront are for their most basic home security package, which may not be adequate to protect your home.
10 Reasons to Make the Switch to a VoIP Home Phone | Top10

Having read our guide to the best business VoIP services, you might be wondering if it is possible to use Voice Over Internet Protocol tech to create a portable, device-independent home phone system. Fortunately, the answer is yes-you can switch out your aging, traditional home phone for a VoIP home phone service.

A guide to VPN troubleshooting: fix all your VPN problems

The best VPN services of 2022 (opens in new tab) run smoothly in the background while you browse or stream, with little work required. Unfortunately, however, sometimes even the best VPNs will run into problems. Use this handy guide to VPN troubleshooting as a one-stop shop to fix all your VPN problems. Common VPN connection problems * Non-responding VPN server Most VPN issues result in your VPN disconnecting from the internet.

Whats the Difference Between Term and Whole Life Insurance? | Best Life Insurance Companies

Choosing suitable life insurance is an important financial consideration. Here, we look at the two most common categories of life insurance policy: term life insurance and whole life insurance. Term life insurance protects the life insured for a fixed period, paying out a set amount of money-the death benefit-should the life insured pass away during the term.

How to Maximize Credit Card Rewards Without Changing Spending Habits

Debt is a controversial subject at the best of times. I'm Canadian, and for us, debt has become a bit of a national nightmare. As of year-end 2020, the average Canadian owes $1.71 for every dollar they own (source: Debts are crippling us. Mortgages, lines of credit, unsecured loans, and of course Credit Cards.

Software Reviews

PeopleFinders review | IT PRO

IT Pro is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more Our PeopleFinders review will help you decide whether this people search engine meets your HR needs PeopleFinders is a search engine that's dedicated to public records.

Motion comes packed with useful automated features to help manage your schedule and projects. Motion's schedule integration begins with calendar sync. You can synchronize your Google and Outlook calendars with Motion's built-in calendar. When I set Motion up for the first time, it automatically pulled all the upcoming events from my google calendar.

CentrixOne offers an excellent range of marketing and sales features, including email automation, lead and contact management, and sales and marketing reporting. However, it is somewhat lacking in dedicated features for customer service teams. CentrixOne is a full-featured sales CRM with lead and contact management tools and workflow automation.
Amp Telecom

Amp Telecom offers three plans: Flying Solo, Ramping Up, and Small Business. We compiled the table below using the most current pricing data available: *Pricing can be found on this landing page, not the main company website. **Minimum of two users required ***last updated 2018 These prices are for a two-year contract.

Fusion Connect currently offers the FusionWorks Pro Employee National Plan for $14.95/user/month. This plan gives access to a full-featured business VoIP suite that allows for calls from any device, audio conferencing, and voicemail transcription. This is a great deal, as many competing brands charge as much for their most basic pricing tier, essentially offering less for more.
Avaya Cloud Office

All pricing is per user, per month **Annual pricing presented on a "per month" basis for easy comparison with monthly pricing You can choose monthly or annual billing, with a discount of up to 13% on annual billing.

Nutshell offers automated email campaigns and lead management for marketing and sales teams, notes, call and email recording for customer service teams, and visual pipelines and funnel reports to enhance your sales and marketing strategies.

Asana Project Management Review | Best Online Project Management

Asana is project management software with powerful capabilities and a particularly robust free version. After a quick setup process, Asana users gain access to 4 different project views, over 100 integrations, and seamless collaboration across mobile and desktop platforms. Asana's broad featureset, low cost, and free version make it great for businesses of all sizes but particularly useful for small and medium-sized business users.

Salesforce Trailhead review

Trailhead (opens in new tab) is the proprietary training environment of the Salesforce CRM suite. Its unique, gamified approach to learning and phenomenal community resources are a big part of the reason Salesforce is one of the best CRM software (opens in new tab) solutions on the market.

Splashtop Business review

Splashtop Business (opens in new tab) is affordable remote desktop software (opens in new tab) that offers access and support functionality for businesses and IT teams. You can use Splashtop to enable team members to access their work computer remotely, perform remote tech support, or perform routine maintenance and updates on your entire computer network.

ConnectWise Control review

ConnectWise Control (opens in new tab) is a remote desktop software (opens in new tab) platform designed for enterprises and IT teams that offers remote desktop (opens in new tab) access and tech support capabilities. While comparatively expensive, it offers a broad range of advanced features that make it one of the most cutting-edge remote desktop systems on the market.

Salesforce Pardot review

is cloud-based B2B marketing automation software provided by Salesforce (opens in new tab) . Build, automate, and analyze marketing campaigns with this powerful B2B marketing tool. Read our full Salesforce Pardot review to learn how to power your B2B marketing campaigns with Salesforce, one of the best CRM software (opens in new tab) solutions available.

Workbooks review

Workbooks (opens in new tab) is innovative CRM software with a strong focus on business outcomes. Focused on the mid-market, it enables clients to automate processes, grow revenue, and achieve key performance metrics across all departments. Read our Workbooks review to learn why Workbooks might be the best CRM software (opens in new tab) solution for your business.

Freshworks review

With this Freshworks review, we go over every aspect of the Freshworks product suite, compare its products with the competition, and tell you everything you need to know to decide if Freshworks is the best CRM software (opens in new tab) solution for your business.

Freshmarketer CRM review

Freshmarketer (opens in new tab) is marketing CRM (opens in new tab) software provided by Freshworks (opens in new tab) . It enables you to upload all your potential marketing contacts into a single database, and run email marketing campaigns for those contacts.

How-to Guides

How to use remote desktop on Mac

Remote desktop (opens in new tab) technology enables you to connect your computer to another one through the internet and take control of its keyboard, mouse, and display as if you were using it directly. In this guide, we'll show you how to use remote desktop on Mac.

How to remote desktop from Mac to Windows

If you run a business with multiple employees, some of your workers will inevitably use Apple computers at home and Windows computers at work, necessitating a remote desktop (opens in new tab) connection. Remote desktop technology enables you to control one computer from another remotely, and is becoming increasingly commonplace.
How to tell if someone is using your WiFi-10 easy steps | Top10

Even if you have unlimited internet from one of the top 10 best internet service providers, WiFi theft is a problem, because hackers can use your WiFi connection to hijack internet-enabled devices or steal your data. So read these 10 simple steps to learn how to tell if someone is using your WiFi, and what actions you can take to protect yourself.

How to learn Salesforce

Salesforce (opens in new tab) is one of the best CRM software (opens in new tab) solutions available on the market. However, with over 14 products and 3,000 third-party apps, it's also one of the most complicated CRM suites out there.

How to recover deleted photos from iPhone

(Image credit: Pixabay, JESHOOTS-com) We carry our phones with us all the time, and the pictures we take with our iPhone cameras capture the most important, funny, and spontaneous moments of our lives. Losing your iPhone photos can be devastating but-luckily-deleted photos can usually be recovered.

How to restore a backup from iCloud

Apple devices are well known for quality and reliability, but you never know when you might run into an issue with your iPhone, iPad, or Apple Watch. Thankfully, Apple devices can easily be backed up to iCloud (opens in new tab) , but as with the best data recovery software (opens in new tab) , you'll need to know how to restore a backup from iCloud if something goes wrong.

How to restore a backup from Google Drive

(Image credit: Google Drive) Have you ever lost important data, experienced a technical issue, or simply wanted to transfer your old data to a new Google device? If you know how to restore a backup from Google Drive (opens in new tab) , you can recover your lost data, as with the best data recovery software (opens in new tab) .

How to use remote desktop on Windows 10

For business owners looking to enable employees to connect to their work computers remotely, the best remote desktop software (opens in new tab) capable of reliably maintaining tens or hundreds of connections is necessary. Fortunately, there are many ways you can connect to a remote desktop (opens in new tab) on Windows 10.

How to set up Salesforce with Tableau

(Image: © Salesforce / Tableau) Salesforce (opens in new tab) provides a highly customizable, versatile total business software suite. Users have access to a choice of products for sales, service, marketing, and other business functions. Tableau (opens in new tab) is a brand of business analytics software owned by Salesforce, which is designed to be compatible with all of its software products.

Fitness Equipment Reviews

Echelon offers 3 types of fitness machines: treadmills, stationary bikes, and rowing machines. All Echelon products feature impressive digital integration, durable build quality, and quiet operation. Echelon's machines are intended to be used in tandem with an Echelon United membership.
Carol Bike

CAROL's product is an advanced exercise bike that uses artificial intelligence to personalize a short, high-intensity workout for the user. The CAROL (CARdiovascular Optimization Logic) bike and some accessories (chest belt, floormat, water bottle holder) are the brand's only products, and users can also purchase a monthly subscription to take advantage of the bike's full range of features.
Xterra Fitness

XTERRA offers a broad range of at-home fitness equipment, including treadmills, ellipticals, stationary bikes, and rowers. XTERRA products are made of high-quality materials and affordably priced, but somewhat lacking in digital features. Indoor treadmills enable joggers to work on their cardio consistently, rain or shine.

Financial Service Provider Reviews

Zigzy Review | Best Mortgage Lenders

Home sellers are more likely to accept a cash offer over one where the buyer needs financing. They might even be willing to knock down the selling price for buyers who make cash offers.

Gerber Life Whole Life Insurance Review

Coverage type Guaranteed Life: Payout Range $5,000-$25,000 for all states except South Dakota. Max $15,000 in SD. Grow-Up Plan: Payout Range $5,000-$50,000. Insured must be under 15 years of age. Other insurance products: Term, Whole Life, and Accident Protection plans. Customization of policies Apply online or over the phone.

Receipts and invoices anywhere You can easily capture documents using Neat's mobile app, then review them anywhere by accessing your Neat account. To capture a document, simply take a photo from the Neat app. Neat's OCR software will then convert the document to a format with readable and searchable text.

E-file offers free federal tax returns, as well as state tax returns for $21. Users can opt to upgrade to the Deluxe Plus or Premium Plus tiers to unlock more features. Here is the pricing for each plan level. Online Tax return software ranges in price from free to about $50 per federal filing, with an additional cost for state filing.

TaxSlayer offers 4 plans, 1 free and 3 paid, and a special plan only for active-duty military personnel. The Simply Free plan offers 1 free federal tax return, and 1 free state tax return. This is great for individuals with a simple tax return (Form 1040 only) looking for a free self-service option.

NaviRefi Review | Best Student Loans Refinance

NaviRefi is an American lender that lets you refinance your existing student loan to get a better rate. Founded in 2013, they provide a hassle-free, user-friendly application process with zero hidden fees. They offer competitive APRs starting at just 1.74% variable (including the .25% auto pay discount*) and a broad range of terms from 5 to 20 years**.

Leap Life Insurance Review | Best Life Insurance Companies

Leap Life is a US-based online life insurance aggregator founded in 2018. It offers term life coverage from 12 accredited industry partners. Simply fill out an easy, 5-minute questionnaire to receive quotes for 10-, 15-, 20-, 25-, 30-, 35-, or 40-year terms for death benefits from $100,000 to $5,000,000.


Spot Review | Best Online Pet Insurance

Spot offers highly flexible pet insurance coverage where you choose the upper limit, deductible, and reimbursement percentage. Reimbursement can be as high as 90% deductibles as low as $100/year, and coverage maximums range from $2500 to unlimited. There are no upper limits on specific illnesses or conditions, just one overall annual limit.
One Call Alert

One Call Alert offers medical alert packages ranging from $24.95 to $44.95/month. You can choose to pay monthly, quarterly, semi-annually, or annually. There is a discount if you pay annually. *You do not have to have a cellular plan with AT&T to use One Call equipment.
1-800 Pack Rat

1-800-Pack-Rat offers local and interstate moving services, as well as short-term and long-term storage. You also have the option to buy insurance and professional packing/unpacking services. Local Moving: Any move from one location to another in the same state is considered a local move, regardless of distance.
Native Van Lines

In addition to local and long-distance moving services, Native Van Lines provides corporate relocation, car shipping, packing/unpacking, and storage. As a brokerage, Native connects you with local providers for these services as needed, and not every service is guaranteed to be available in your area.
Simple Path Moving

On Simple Path Moving's website, its services are listed as follows. As you can see, Simple Path's role is to assist you before, during, and after the move and verify that everything went smoothly. Specific, moving-related services are provided by a mover in Simple Path's network, not Simple Path itself.

iMoving is a brokerage that connects you with local movers. As such, the company does not offer any services directly. Instead, it can connect you with a local company that may provide any of the following services. Local moving services.

California Psychic Review | Best Psychic Reading Sites

California Psychics provides readings from the top 10% of psychics who have at least 5 years of experience in their field. Its specialists include mediums for communicating with the departed, love and relationship psychics, tarot readers, and clairvoyants. It also offers information on the spiritual world through its blog and psychic dictionary.

How Can I Get Treatment: Create an account or log in using your existing Google, Facebook, or Apple Account. Then find a local doctor who fits your needs and click Book Appointment to book your appointment online.

Oweli currently offers 17 products, sold in bottles of 60 doses each.
Ultra Home Internet

Best for: Customers looking for a cheap, fast 5G connection Starting Price: $54.99/month Connection Type: 5G Download Speeds: 115Mbps max Coverage: Every state except Alaska Money-back Guarantee: 15-day return policy Ultra Home Internet offers 5G home internet in most locations and 4G LTE home internet in areas where 5G is unavailable.

Babbel offers 2 types of plans, the regular Babbel subscription and Babbel Live. When choosing a plan, you first select a language, then choose a 1-month, 3-month, 6-month, or 12-month subscription to Babbel to learn that specific language. The standard Babbel subscription provides access to a series of app-based lessons.