Kate Schneider

Lead Technical Writer and MadCap Flare Expert

United States

LEAD TECHNICAL WRITER with experience documenting software in various industries, including eLearning, healthcare, finance, insurance, aerospace, and software. Skilled at developing various types of documentation, including online Help and PDF manuals, context-sensitive Help, documentation plans, installation guides, knowledge bases, proposals, user stories, and video tutorials. MadCap Flare expert, with an emphasis on single-sourcing documents to achieve maximum content reusability, custom Help site development, and topic-based authoring.

Portfolio
Maxar
MGP Pro Online Help

This is the online help site for MGP Pro, Maxar's commercial satellite imagery product. This is one of several iterations of this documentation; it is single-sourced with other similar documentation sets and distributed to the appropriate audiences. These docs were developed from the ground up in conjunction with an all-new imagery product. I wrote all the documentation for this product and custom-built the site in MadCap Flare. This site is publicly accessible and does not contain...

Webinfinity Help
11/11/2017
Webinfinity Publisher Guide (Selection)

This is a brief selection from the Webinfinity Publisher Guide (2 topics). The full guide was approximately 200 pages and included information about how to create and publish content in the Webinfinity portal.

MadCap Flare Help
2015/2016
MadCap Flare New User Tutorial

This new user tutorial was developed as my Capstone project for my Masters program at Northeastern University in 2015. It was updated for the Flare 12 release in early 2016 and added to the MadCap Flare software as a full tutorial to help new users learn how to use the software. Note that you will see some placeholder images in this document. This is the initial draft submitted as my Capstone project, built in Flare 11.1. This draft was used at MadCap with the intent of being added in a...

Publications

MadCap Software Webinars
07/27/2022
The Ten Best MadCap Flare Features You Never Knew You Forgot

I spoke at MadCap Software's 2022 MadWorld conference in Austin, TX. This is a webinar presentation of one of my two MadWorld talks. MICROCONTENT! RESPONSIVE LAYOUTS! MADCAP CENTRAL INTEGRATION! Big features headline each new MadCap Flare release, and with good reason: they change the way we work with Flare, and they sometimes even shake up the entire technical writing industry. But what about those “Additional New Features” that get less fanfare? Flare is a gigantic program full of great...

MadCap Software Webinars
9/21/2016
Your Secret Weapon: The Documentation Bible

In this webinar, MadCap Software Senior Technical Writer Kate Schneider will show you how to create and maintain a Documentation Bible, and use it as a training tool. This webinar was adapted from a presentation originally presented during MadWorld 2016.