Darlene Jackson

Portfolio
Isi-info
07/24/2015
Can you use Skype for Business for Telehealth and remain HIPAA compliant?

When it comes to compliance, like other markets, healthcare has its own standards, rules, and regulations. One such instance is the Health Insurance Portability and Accountability Act (HIPAA). HIPAA is a protective federal law that requires a patient's health information to be secured and remain confidential; this right to privacy is covered by a n...

Isi-info
12/21/2016
End-to-End Opportunities for Digital Transformation

Digital transformation has become a much-lofted principle of doing business in the modern world, but what does it mean for a company to engage in and fully execute a digital transformation? For starters, it could mean preparing the office space for mobility that entails operating inside and outside the firewall.

Isi-info
04/15/2016
Why Your Healthcare group needs Mobile Device Management (MDM)

As in all businesses, in healthcare, mobility is on the rise. With the advent of telemedicine and the usefulness that mobile devices bring to the workplace it's no wonder. Wireless networks along with mobile devices can be beneficial in the healthcare setting but require controls to successfully manage and maintain the privacy and security demanded...

Isi-info
03/28/2016
Telemedicine and Unified Communications

Telemedicine is the way practitioners leverage Unified Communications (UC) such as voice, video, and IM, to perform patient evaluations and consultations, educate and train, or even perform remote surgery. Think of telemedicine as a bridge that eliminates barriers to care caused by physical impairments or distance.

Isi-info
07/31/2015
Can Your Healthcare Organization Rely on Cisco Jabber IM and Be HIPAA Compliant?

The federal Health Insurance Portability and Accountability Act (HIPAA) sets the standards by which health personnel (covered entities) and business associates (parties who may have access) are to deal with patient health information (PHI) which is often times now discussed, transmitted, and even stored electronically, i.e., SMS text, Instant Messa...

Isi-info
07/16/2015
Evolving with Corporate IM Compliance Regulations

ISI, in conjunction with Verba Technologies, is releasing an Instant Messaging (IM) Compliance Solution that any company can utilize for a compliant deployment of Cisco's Jabber IM or Skype for Business. Organizations in certain industries are governed by strict policies and regulations when deploying a corporate Instant Messaging solution across their enterprise.

Isi-info
12/16/2015
Solution Guide For A Modern Contact Center

ISI is pleased to announce the release of a new solution guide, "Mission Possible: Modernize Your Contact Center," dedicated to providing organizations with directives needed for modernizing their contact centers. Since many contact centers rely solely on telephony, many contact centers are missing the opportunity to meet and greet their customers on the other channels where participation is thriving.

Isi-info
02/06/2017
Darlene Jackson

Darlene Jackson is a published writer with many years of experience in digital publishing, advertising, and public relations. Her diverse assignments include stints with Chicago Public Media, The Chicago Tribune, and various print and online media and communication outlets. She is currently pursuing a master's degree at Northwestern University.

chicagotribune.com
08/21/1997
THEY LOVE THE NIGHTLIFE: DANCE CLUB DIVAS BRING DOWN THE HOUSE

Shaking the perspiration from her cascading tresses, Terisa Griffin saunters over to a table of businessmen. Gripping the microphone between her petite, manicured fingers, she throws her head back and belts the last notes of a ballad. One of the men wipes his brow and nods to his tablemates.