Sarah Anderson

Graduate Student

Location icon United States

I was the Associate Trainer at Group O for two years, where I created both customer facing and internal content for our call center.

I have recently been accepted to the University of Wisconsin, where I will be pursuing my Master's Degree in Creative Writing.

Portfolio
Group O Content
Empathy

A course created as continuing education for Group O agents

Group O Content
Managing Stress

A course created as continuing education for Group O agents

Group O Content
Form Email Templates

Email templates used by Group O agents to respond to customers.