I'm a copywriter and content marketer who writes for B2B technology businesses - for companies selling software, hardware, internet services and emerging tech.
I am a member of ProCopywriters and the Chartered Institute of Marketing (MCIM) and hold the CIM Diploma in Marketing (DipM).
My 30+ years' experience allows me to write a diverse range of copy, but I specialise in blog posts, case studies, white papers and ebooks.
The use of Generative AI has witnessed a surge in popularity during 2023. More than a quarter of UK adults have used the technology and a staggering 4 million people have used it in their professional lives. We’re only just uncovering the full capabilities and potential of Generative AI.
To remain competitive as a distributor or delivery company, you must balance two competing aspects. You need to provide excellent customer service, delivering orders accurately, quickly, and at low-cost – or better still, free. And at the same time, you must control your distribution costs to reduce delivery times and to minimise your expenditure on fuel and labour.
FMCG companies need to build resilient supply chains backed by robust processes so they can adapt to changing conditions and mitigate risk. By optimising their supply chain processes, they can benefit from cost savings, improved efficiency and enhanced customer service. This can help them remain competitive in the FMCG market and deliver value to their customers.
ERP systems are always evolving and improving. In fact, it’s quite common to hear that a system will only last five to ten years before a company will implement a new one. If you’ve identified that you’ve outgrown your ERP, or that you could be better served with a different one, then the next question is: when is the best time to change your ERP?
Working in collaboration with Penny Black and its joint venture incubators, Agfa and ninepointfive, November Five delivered a technology project that strengthened Penny Black's business case and lowered its backers' investment risk.
Were you caught out by the recent mini heatwave we had? Hopefully, your air conditioning was working well and keeping you cool. But as we approach the typically hotter months of the year, you can't be too careful when it comes to keeping your aircon in tip-top condition.
We all know the need for environmental sustainability. And we often hear how we can improve things - through recycling, cutting our air miles, planting more trees, or cycling instead of taking the car Almost 40% of global carbon dioxide emissions come from real estate.
Even with a meticulous plan, a formidable team and the perfect timing, you can never completely guarantee that you will achieve a successful ERP implementation project. We’ve previously outlined the eight stages of an ERP implementation that a business should follow. But there are three critical factors to pay attention to if you want to ensure your ERP implementation is a success.
It seems that every day dozens of UK companies are looking to carry out a WordPress migration. But there are benefits and drawbacks of migrating to WordPress, so it's not always right for every business. WordPress's market share varies quite widely according to the source you choose to believe.
Only the smallest companies can rely on spreadsheets or basic financial packages for their business accounting. The natural step beyond that is to implement some more sophisticated and powerful accounting software. The dilemma facing many SMEs is how to choose between a fully-featured ERP and a best-of-breed Financial Management Software.
DAVANT manufactures and distributes a range of insulation, building and plumbing products to independent merchants in the UK and Ireland. It is the largest distributor of insulation jackets and pipe insulation in the UK, supplying well-known building and plumbing retailers such as B&Q, Homebase, Toolstation and Screwfix, as ...
Swedish value-added cloud distributor Gridheart helps Managed Service Providers (MSPs) across the Nordics, UK, and Ireland to resell and manage cloud services. It uses Cloudmore to solve procurement challenges around recurring and metered services, providing it with a single platform where it can sell, manage and bill its partners.
Bacardi's various country websites looked different and had varying functionality. Bacardi wanted to introduce a level of consistency and standaradised way of working across these global digital assets. Through a global digital innovation WordPress programme, Pragmatic (now Angry Creative) delivered a cohesive and cost-effective approach.
ITS Nordic is an IT solutions provider based in Stockholm, providing IT, telecoms, and document solutions products and consulting services - to SMEs in Sweden, the Nordics, and elsewhere in Europe.
Classic Fine Foods imports and distributes fine foods, serving five-star hotels and high-end restaurants in Asia, the Middle East and Europe. The company’s growth meant a move into new offices. To improve productivity and to facilitate the picking process, this also meant moving to a larger warehouse. To coincide with the move, the copany wanted to upgrade its outdated IT systems. Balloon One implemented an ERP system, a WMS, a stock forecasting and planning tool and a delivery app.
Intrasource is a UK managed IT services provider, offering a range of IT service and support solutions to a variety of local and national companies. As a Microsoft Tier 1 Cloud Solution Provider offering fully managed services for Microsoft 365, they turned to Cloudmore to give them a SaaS platform that would help grow their Microsoft CSP business.
During the coronavirus pandemic we have all been finding new ways of connecting. The restrictions required to restrict the transmission of COVID-19 have had a profound effect on how we travel, shop, socialise, study, work and worship. These restrictions have also had an impact on the world of journalism.
Sage is the market leader for integrated accounting, payroll and payment systems. They offer a range of software solutions to businesses worldwide, helping business owners simplify and automate key internal processes. Founded in 1981 in the North East of England, Sage has since grown exponentially.
A case study about how Balloon One helped Oriental grocer Wing Yip to improve stock accuracy and picking, via warehouse and ERP software
White papers and eBooks
A white paper aimed at informing enterprise companies about GDPR.
A 3,600-word white paper on warehousing operations best practices for the food and drinks industry.